Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

特別感谢世界中华殡仪馆里徐生和工作人员Eva的服務，讓整場葬禮井然有序、圓滿落幕。有準備，才不慌張；有規劃，才能真正好好告別。当告别来临，这里没有冰冷和匆忙，只有温暖的陪伴和专业的守护💐 站在這裡，心情沉重，卻也滿懷感恩！愛與思念，從不曾離開。願他一路好走！感谢你们的用心服务！
Author: Ci Ci rated with 5 stars

谢谢世界中华的帮忙让我大哥的告别仪式得以顺利完成也非常感谢May替我们设想周到加上她的专业精神和真诚的爱心谢谢
Author: Lisa Chen rated with 5 stars

工作人员很专业全程贴心
Author: Panpan Xu rated with 5 stars

Dominic helped our family through a very difficult time. He is patient, caring and very perfessional. Thank you for everything! We are so grateful!
Author: Lydia Hom rated with 5 stars

I wanted to express my bigest gratitude to Ms. May Hsiao who helped our family to arrange my mom's memorial service from the start to finish. She was very patient, knowledgeable and compassionate. Her professionaism is commendable. She is the valuable personnel to the company! Thanks again May for your help during our difficult time!
Author: Amy Tao rated with 5 stars

Universal Chung Wah was able to provide the services we needed and did a great job with our planning. They were very knowledgeable and was able to answer all our questions. They were patient and accommodating. Excellent service and communication provided by May Hsiao. Thanks for all your help!
Author: M Lam rated with 5 stars

“Thank you so much to Henry and his team from Universal Chung Wah for their kindness, grace, and empathy during this challenging time from the loss of our loved one and our grandma. Henry and his team handled all the complex logistics with great care and provided regular updates. We are deeply grateful to Henry and his team at Universal Chung Wah. Thank you so much!”
Mike November 28, 2025 5 stars

“We just helping our uncle doing a funeral couple weeks ago at unviersal Chung Wah funeral home. If you are needing funeral services, I hope you have the privilege of working with Daniel Cheung at universal Chung Wah. His empathy and organizational skill were a true gift to our family. After our uncle passing he anticipated our needs before we even expressed them and handled all the complex logistics with grace. He truly went above and beyond, and we will always be thankful for him. And the entire team was wonderful and helpful.”
Cecilia Leong November 07, 2025 5 stars

“Mr. Dominic Tsui was in charge of my father's funeral. His professionalism and genuine care truly helped us through this difficult time. He guided us patiently through every step, from the Chinese traditions to all the small details. Dominic isn’t mentioned often in Google reviews, so I want to make sure he receives the recognition he truly deserves.”
Yolanda Wan October 18, 2025 5 stars

“From the first phone call with May Hsiao, the funeral arranger of Universal Chung Wah Funeral Directors, we felt supported and understood during the most difficult times of our family. May's gentle, knowledgeable, and detailed oriented. She & the Alhambra team helped us to navigate the viewing arrangements smoothly & beautifully for our loved one. We are deeply grateful to Universal Chung Wah Funeral Directors. Special thanks to May, Cecelia, and the Alhambra team for their kindness & guidance. We felt supported all the way!”
Kyra Huang September 11, 2025 5 stars

“May Hsiao has been incredibly supportive in arranging the funeral services for my mother-in-law. From coordinating the logistic of casket to organizing service, overseeing the burial, and managing post-burial arrangements, she has handled everything with care and professionalism. We are deeply grateful for her attention to detail and compassion throughout this difficult time. I highly recommend May to anyone seeking a thoughtful and reliable partner in honoring the loving memory of a family member.”
V N September 09, 2025 5 stars

“Thank you so much, May, for your excellent customer service: the detailed explanation of service agreement including pricing, the professional transfer of remains, the great viewing, and for being so friendly, patient, professional, and providing quick responses. We will definitely refer Universal Funeral Home to our friends and loved ones!”
Rosalyn Liu May 31, 2025 5 stars

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